IT Essentials Diploma

Overview

WE offers you a real-world, hands-on IT training experience—far beyond traditional theoretical courses. Specifically tailored for fresh graduates and anyone aspiring to kickstart their careers in IT as Help Desk or System Administrators, this program uniquely positions you within one of our actual client companies. You'll gain direct, practical experience from day one, providing authentic insights and skills necessary to excel professionally.

Hardware Basics (A+)

• Hardware troubleshooting and maintenance

• Selecting suitable technical specifications for device purchases

Networking Essentials (N+)

• Conducting site surveys

• Designing and implementing corporate network infrastructures

Operating Systems (Windows)

• Installing and configuring Windows OS tailored for business needs

• System customization for organizational requirements

Microsoft Server Environment (MCSA Level)

• Domain creation and management

• Active Directory (AD) management

• DNS and DHCP configuration

• Group Policy management

• File Server setup and administration

Real-World IT Tools

• Configuration and management of Access Points and Wireless Networks

• Implementation and management of Time Attendance and Biometric Systems

• Setup, configuration, and management of CCTV surveillance systems

Soft Skills & IT Management

• Professional report writing skills

• Effectively presenting technical work and outcomes to management

• Structured task management with a business-oriented approach

Outline

By completing this diploma, participants will be able to:

• Build and manage comprehensive network infrastructures within corporate environments.

• Deploy, configure, and manage Windows Server environments confidently.

• Establish secure, fully-functional domains, manage user permissions, and administrative controls.

• Operate real-world IT devices including Access Points, CCTV systems, and time attendance solutions.

• Communicate technical results and processes professionally to management teams.

• Write structured, professional reports.

• Confidently enter the workforce as competent Help Desk Technicians or System Administrators with solid practical experience.

Learning Outcomes

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